Appointment Setter

Application Deadline Not Specified

Salary: £20,000 - £22,000 per annum

TW are looking for an ambitious Appointment Setter to join our new clients growing Telecoms Team in Belfast.

Are you looking for a Monday to Friday role? And career progression? Then if so read on…

Key responsibilities of the role: 

  • Make outbound telephone calls to potential customers to schedule appointments for the sales teams
  • Demonstrate an aptitude for sales and be able to identify additional products and services to increase customer satisfaction
  • Achieve daily, weekly and monthly appointment and pipeline targets
  • Follow up with potential customers in a timely manner
  • Have a positive attitude toward customers in all interactions and establish a positive rapport

The experience and skills that we are looking for include:

  • Good communication skills and telephone manner
  • Comfortable in working towards targets and KPI’s
  • Good understanding of Microsoft Office, particularly Excel
  • Experience in outbound sales in a call centre environment is desirable
  • Telecoms knowledge would be preferred but isn’t essential
  • Call centre background


  • Excellent training and coaching;
  • Friendly & supportive team working environment that encourages opportunities for self-development;
  • Fantastic opportunities for ongoing development and progression;
  • Achievable commission scheme;
  • 22 days holiday plus bank holidays (increases up to a maximum of 25 days after 5 years’ service);
  • Company sick pay scheme (after one years’ service);
  • Health shield cash plan (after one years’ service);
  • Private medical treatment (for managers and those with seven years’ service);
  • Life Assurance scheme (after two years’ service)
  • Pension auto-enrolment scheme;

To apply for this role please apply via the link below. This is a secure career move within a major and expanding company where on-going training and support is provided, and skills and career development are guaranteed

At Tyson Wilson Ltd. We partner with you, providing up to date information on credible companies and roles that best match your skill set or aspirations! For further information on this vacancy, or any other vacancies in Belfast or wider NI and UK, please apply via the link below or contact the TW team in the strictest confidence.

Good Luck!

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