Calling all students….
TW are pleased to bring to the market multiple customer service agents for our new Public Sector Client in Belfast.
Our new client is seeking full and part time Call Agents on a temp basis. Based at home, you the ideal candidate will be responsible for providing accurate and efficient information of all services to customers whilst ensuring you deliver high quality customer service. You will be required to answer all telephone enquiries from the public in a timely manner and respond to customer enquiries through Email and Live Chat communication channels. Other duties include responding to general enquires and transferring calls to the relevant department.
Are you a student in higher education and can work full time 37 hours from June to September? Then TW want to hear from you. In return you will have great pay with good work experience to show on your CV, which will no doubt impress future employers…
What you need:
- Ability to work from home
- Space and a quiet place to work
- Some training on site in Belfast then work from home fully
- Must have internet access and adequate speeds as voice will be carried over internet
- Business Hours Mon to Sat 0800-1800 and Sun 0900-1700
- FT work 5 days a week/37hrs PT shifts will vary
- Shifts vary from and 1800 and anything in between
- Rota’s published 2 weeks in advance
- Multi channel approach, voice, chat, and email
What you’ll get in return
As a contact centre agent, you will be rewarded with a rate of pay of £9.50 per hour, immediate start date and weekly pay and an easily accessible office located in Belfast. You will also gain great experience working within a public sector organisation.
To apply for this role please apply via the link below. This is a secure career move within a major and expanding company where on-going training and support is provided, and skills and career development are guaranteed
At Tyson Wilson Ltd. We partner with you, providing up to date information on credible companies and roles that best match your skill set or aspirations! For further information on this vacancy, or any other vacancies in Belfast or wider NI and UK, please apply via the link below or contact the TW team in the strictest confidence.
Whether you are a Graduate looking to kick start your career or are coming from a different sector with the transferable customer service skills and the desire to succeed, TW are keen to hear from you.