Customer Service Agent

Application Deadline Not Specified

Salary: £18,500 - £20,000 per annum

PLEASE NOTE YOU MUST DRIVE FOR THIS ROLE DUE TO NO ACCESS TO PUBLIC TRANSPORT!

Do you want to kickstart your spring 2022 with a new career in customer service? Then lets hit it of with a bang! 

Tyson Wilson are delighted to be working with our new client – an established and family owned and directed company that have been creating innovative window covering solutions for the window blind trade since 1979!

Our new client is seeking experienced customer service agents to work from home after training at their site in Lisburn.

You the ideal candidate will be working within an established team made up of over 1000 employees in different areas.

Our client is one of Northern Irelands largest manufactures within their industry!

MAIN DUTIES AND RESPONSIBILITIES

  • Liaise with Customers and provide a high level of Customer Service.
  • Ensure full accuracy and attention to detail in all interaction with internal/external customers.
  • Process orders received via fax, telephone or email, accurately and within specified timelines.
  • Adhere to the Company’s internal customer service standards: Quality Performance Process; telephone greeting and manner; professional written communications; agreed response times, etc.
  • Check stock levels as required and advise customers of alternatives if necessary.
  • Display a flexible and co-operative approach at all times.
  • Ensure extensive product knowledge is maintained
  • Any other reasonable duties which may be required by management from time to time.

WHATs ON OFFER

  • Enhanced Annual Leave
  • Attendance Awards
  • Health Cash Plan
  • Life Assurance
  • Long Service Awards

We are seeking candidates who are used to working within a very busy environment and have experience in DATA Entry, please note training will be onsite for the first 7-8 weeks then working from home is offered you must be able to drive for this role due to no access to pubic transport

shifts Monday to Friday 8.45-5.30pm

How to apply,  hit the button and one of the TW team will be in touch! 

If you are fed up with late nights and weekend work and have 1 years customer experience and admin then we want to hear from you today 🙂

Request Our Training Info today

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